Asked by Anushruti Singh on Jun 17, 2024

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___ are particularly appealing because they can best serve the special needs of different customer groups.

A) Product structures
B) Process structures
C) Matrix structures
D) Customer structures
E) Geographical structures

Customer Structures

The organization and segmentation of a company's customer base, often based on characteristics like needs and behavior.

Product Structures

Organizational designs that group together employees based on the products or services they work with, to enhance focus and innovation.

Process Structures

The arrangement of resources in a company to convert inputs into outputs effectively, reflecting its operational strategy and goals.

  • Explain the significance of organizational structure in addressing customer needs and operational efficiency.
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BH
Brooke HammilJun 19, 2024
Final Answer :
D
Explanation :
Customer structures are designed to cater to the specific needs of different customer groups. They are organized around customer segments, such as geography, industry, or product type, and can provide a more personalized approach to customer service and support. This type of structure enables companies to better understand their customers and tailor their products and services to meet their unique needs, ultimately improving customer satisfaction and loyalty.