______ argued that the major activities of management and leadership are played out differently; but both are essential to an organization.

A) Jago
B) Zaleznik
C) Kotter
D) Bass

Zaleznik

Abraham Zaleznik is known for his work contrasting managers and leaders, suggesting that leaders are more focused on change and managers on consistency.

Kotter

John P. Kotter is a professor and author known for his work on leadership and change management, including a popular 8-step process for leading change.

Bass

Refers to a key theory or individual notable in leadership or musical fields, requiring context for a specific definition.