Asked by Cassie Collins on Jun 07, 2024
Verified
As Human Resources Manager, Claire must inform Anthony that company job changes will require him to seek retraining or lose his position. The best channel for Claire to deliver this message is
A) an e-mail message.
B) a face-to-face conversation.
C) a voice mail message.
D) an instant message.
Human Resources Manager
A professional responsible for overseeing employee-related functions, including recruitment, training, and benefits administration within an organization.
Retraining
The process of learning new skills so you can do a different job, or to refresh skills that may have become outdated.
Face-To-Face
Direct interaction or conversation between people in the same physical location.
- Acknowledge the decision-making process in selecting communication channels and the impact of noise within the communication process.
Verified Answer
JN
Javier Nevarez-CabreraJun 14, 2024
Final Answer :
B
Explanation :
A face-to-face conversation is the most appropriate channel for delivering sensitive information such as job changes that could significantly impact an employee's career. This method allows for immediate feedback, clarification, and a personal touch, which can help in managing the employee's reaction and providing support.
Learning Objectives
- Acknowledge the decision-making process in selecting communication channels and the impact of noise within the communication process.