Asked by ashish adhikari on Jun 17, 2024
Verified
Bank of America standardized its IT infrastructure, streamlined applications, developed customer-focused innovations, and streamlined its physical infrastructure to recover from the financial crisis of 2007-2008.
IT Infrastructure
The combination of physical hardware, software applications, networking assets, and services essential for the creation, functioning, and oversight of a corporate IT infrastructure.
Customer-focused Innovations
Innovations or improvements specifically designed to meet the needs and preferences of customers, often leading to increased satisfaction and loyalty.
Financial Crisis
A situation in which the value of financial institutions or assets drops significantly, often leading to economic recession and needing governmental intervention.
- Identify the contributions and rewards of business process management and technologies towards achieving operational proficiency.
Verified Answer
Learning Objectives
- Identify the contributions and rewards of business process management and technologies towards achieving operational proficiency.
Related questions
Business Process ___ Is a Radical Redesign of a Business ...
A ___ Is an Ongoing Collection of Related Activities That ...
MSC Cruises Uses RFID, NFC, and VR to Improve the ...
Chevron Used BPR, BPI, and BPM to Achieve Operational Excellence
Business Executives Often Know Little About IT, and IT Executives ...