Asked by Makayla Kortz on May 23, 2024
Verified
Based on the expectation that two people in conflict should first try to arrive at a settlement together, organizations have a policy of making managers available to hear complaints. Typically, the first "open door" is that of the employee's
A) immediate supervisor.
B) choice of a neutral party.
C) peers.
D) immediate subordinates.
E) personal counselor.
Open Door
A policy that allows employees to directly discuss their ideas, suggestions, or complaints with management without fear of repercussion.
Immediate Supervisor
The direct manager or authority figure responsible for overseeing an employee's daily performance and tasks.
Neutral Party
An individual or entity without bias, interest, or involvement that could affect impartiality in a situation or decision-making process.
- Gain insight into the relevance of open-door policies, peer review, and mediation in the context of conflict resolution.
Verified Answer
Learning Objectives
- Gain insight into the relevance of open-door policies, peer review, and mediation in the context of conflict resolution.
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