Asked by Makayla Kortz on May 23, 2024

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Based on the expectation that two people in conflict should first try to arrive at a settlement together, organizations have a policy of making managers available to hear complaints. Typically, the first "open door" is that of the employee's

A) immediate supervisor.
B) choice of a neutral party.
C) peers.
D) immediate subordinates.
E) personal counselor.

Open Door

A policy that allows employees to directly discuss their ideas, suggestions, or complaints with management without fear of repercussion.

Immediate Supervisor

The direct manager or authority figure responsible for overseeing an employee's daily performance and tasks.

Neutral Party

An individual or entity without bias, interest, or involvement that could affect impartiality in a situation or decision-making process.

  • Gain insight into the relevance of open-door policies, peer review, and mediation in the context of conflict resolution.
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TW
Tiffany WarrenMay 25, 2024
Final Answer :
A
Explanation :
The immediate supervisor is usually the person who has the most direct knowledge of the situation and can work with the employee to resolve the issue. Choosing a neutral party or personal counselor may not necessarily have the same level of understanding of the situation or the ability to take action to resolve it. Peers or immediate subordinates may not have the authority or skills to address the conflict effectively.