Asked by Dr. Oluwaseyi Martins on Sep 26, 2024
Because rumors and criticism can spread around the world in a matter of minutes,how should companies handle comments on social media sites?
A) Companies should respond on a case by case basis.
B) Companies should respond only to positive comments.
C) Companies should respond only to negative comments.
D) Companies should consult the legal department and other experts before responding to comments.
E) Companies should respond using the direct format for messages.
Rumors And Criticism
Unconfirmed information or allegations spread about someone or something, often negative or speculative in nature.
Social Media Sites
Social Media Sites are platforms where individuals can create, share, or exchange content and participate in social networking.
- Formulate approaches for handling gossip and negative feedback on online networking sites.
- Understand the importance of timely and appropriate responses to negative information online.
Learning Objectives
- Formulate approaches for handling gossip and negative feedback on online networking sites.
- Understand the importance of timely and appropriate responses to negative information online.
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