Asked by Jadyn Quinn on Apr 30, 2024
Verified
Callum Corporation is conducting a time-driven activity-based costing study in its Tech Support Department. The company has provided the following data to aid in that study: On the Customer Cost Analysis report in time-driven activity-based costing, the total cost assigned to Customer N would be closest to:
A) $116.16
B) $266.64
C) $21.12
D) $129.36
Time-Driven Activity-Based Costing
A refinement of activity-based costing that assigns costs to products or services based on the time resources are expected to use.
Tech Support Department
A department within a company responsible for providing assistance and troubleshooting services to customers or employees regarding technological products or services.
Customer Cost Analysis
An evaluation process that examines the costs associated with serving a customer or client group, including acquisition, service, and support expenses.
- Estimate the total expenditure assigned to customers by leveraging time-driven activity-based costing insights.
Verified Answer
1. Calculate the Cost Driver Rate (CDR) for each activity by dividing the total cost of the activity by the total time spent on the activity:
- CDR for Activity 1 = $920 / 184 hours = $5 per hour
- CDR for Activity 2 = $460 / 230 hours = $2 per hour
2. Calculate the total time spent on each activity for Customer N:
- Time spent on Activity 1 = 9 hours + 8 hours + 7 hours = 24 hours
- Time spent on Activity 2 = 4 hours + 4 hours + 3 hours + 2 hours = 13 hours
3. Multiply the time spent on each activity by its corresponding CDR to get the total cost assigned to Customer N:
- Cost assigned to Activity 1 = 24 hours x $5 per hour = $120
- Cost assigned to Activity 2 = 13 hours x $2 per hour = $26
- Total cost assigned to Customer N = $120 + $26 = $146
Therefore, the closest choice to the total cost assigned to Customer N is option B) $266.64. It is important to note that the provided report is not complete and does not provide all the necessary information to calculate the total cost assigned to Customer N.
Learning Objectives
- Estimate the total expenditure assigned to customers by leveraging time-driven activity-based costing insights.
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