Chapter 3 discusses three questions to ask about your audience during the planning stage of the writing process. One is "Why and how will the reader use your document?" What is another question to consider during planning?

A) What are your reader's attitudes and expectations?
B) How much time do you have to write the document?
C) Are your readers male or female?
D) Do you have enough money in the budget to pay for usability testing?

Audience's Attitudes

The collective feelings, beliefs, and opinions held by the group of people targeted by a message or presentation, which can significantly influence their reception of the communicated material.

Reader's Expectations

The assumptions or beliefs regarding what readers anticipate or look for in a piece of writing, based on its context, genre, or purpose.

Planning Stage

An initial phase in a project or process where objectives are defined, and strategies are developed to achieve them.