Company records provide your only information about these past customers in a prospect pool.

A) Suspects
B) Referrals
C) Orphans
D) Leads
E) Your customers

Orphans in a business context refer to customers who no longer have a relationship with their original representative within the company, often due to the representative leaving the company or changing roles. These customers still exist in the company's records but do not have a current, active relationship with a specific salesperson or account manager.