Asked by Perla Arceo-Valencia on Jun 28, 2024

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CRM systems typically include capabilities for sourcing and negotiating as well as design and supply collaboration.

CRM Systems

Customer Relationship Management Systems, technology platforms that help businesses manage and analyze customer interactions and data.

Sourcing

The process of finding and acquiring goods, services, or materials from external suppliers.

Design Collaboration

The partnership between various stakeholders in the product design process to enhance creativity, efficiency, and product quality.

  • Deepen your knowledge on the multiple perspectives and phases of supply chain management, including the push/pull model, planning and design stages, along with the roles encompassed by CRM and SRM.
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Nguy?n QuangJul 01, 2024
Final Answer :
False
Explanation :
CRM systems are primarily focused on managing customer relationships, such as sales, marketing, and customer support. While some CRM systems may have some capabilities for sourcing and supply chain management, those are not typically included as core features of a CRM system.