Asked by Jamar Hugie on Sep 24, 2024

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Customer care center manager Stacy tends to be patient and easy-going with new staff members, but more impatient and demanding with her experienced tech- support specialists. Stacy is exhibiting the leadership behavior of ________.

A) initiating structure
B) style flexibility and adaptability
C) leader-member exchange
D) team leadership style

Style Flexibility

The ability to adapt one's approach or behavior to effectively handle different situations or interact with various individuals.

Leadership Behavior

Actions and qualities exhibited by leaders, including decision-making, motivation, guidance, and the ability to influence others.

Initiating Structure

A leadership behavior characterized by clearly defining roles, setting goals, and establishing clear patterns of organization and communication.

  • Understand differing leadership behaviors and their applicability in various contexts.
  • Understand the significance of adaptability and style flexibility in leadership.
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KA
Khaled Albukhari2 days ago
Final Answer :
B
Explanation :
Stacy is showing style flexibility and adaptability by adjusting her management approach based on the experience level of her staff members. This behavior reflects the ability to adapt leadership style to meet the needs of different individuals or situations.