Asked by Caitlyn Hopkins on Apr 30, 2024
Verified
Customers' use of web-based and social technologies means that buyers are initiating contact with sellers much later in the sales process.
Web-Based Technologies
Internet-enabled tools and systems that allow users to perform tasks, exchange information, and access services online.
Social Technologies
Digital tools and platforms that enable interaction and collaboration among users.
Sales Process
A series of steps that a sales team takes to move a customer from potential prospect to buyer, often including stages such as outreach, discovery, negotiation, and closing.
- Comprehend the impact of digital technologies on the sales process and customer interaction.
Verified Answer
Learning Objectives
- Comprehend the impact of digital technologies on the sales process and customer interaction.
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