Asked by Chloe Peters on May 19, 2024
Verified
Data on ________ is most likely to be collected using surveys,interviews,and focus groups.
A) customer satisfaction
B) material usage
C) sales
D) fixed input costs
Customer Satisfaction
A measure of how products or services meet or surpass customer expectations, an important factor in maintaining and growing customer relationships.
Surveys
Methodologies used to collect data from individuals about their thoughts, experiences, or behaviors, often through questionnaires or interviews.
Focus Groups
A qualitative research method where a small group of people discusses a product, service, or topic under the guidance of a moderator to gather opinions and feedback.
- Distinguish between internal and external data sources and their uses in organizations.
Verified Answer
Learning Objectives
- Distinguish between internal and external data sources and their uses in organizations.
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