Describe the options for resolving conflicts between employees and management in a nonunion setting.

Nonunion workplaces have traditionally relied on unilateral managerial control in resolving conflicts. In other words, employees who did not like management's decisions could accept it or quit. An open door policy encourages employees to talk with management about the decisions but ultimately, management retains control and employees have the same option (accept or quit). But recently there has been an increase in alternative methods of nonunion dispute resolution. Some of these processes mimic union grievance procedures in that they will have one or two levels of appeal beyond the immediate supervisor. Final decisions may be made by a management panel, joint management-employee panel, or by an outside arbitrator. Some settings use an "ombudsperson" who attempts to negotiate or "broker" a resolution between the supervisor and employee.