Asked by Maria Puisseau on Jun 07, 2024
Verified
Different organizations have basic norms that govern which emotions should be displayed and which should be suppressed. What are these norms called?
A) emotional dissonance
B) display rules
C) house rules
D) emotional regulation
Display Rules
Basic norms that govern which emotions should be displayed and which should be suppressed.
Basic Norms
Fundamental guidelines or rules that are understood and shared within a social group, guiding members' behavior and interactions in consistent and predictable ways.
- Understand the role and types of display rules in organizational behavior.
Verified Answer
TF
TheCaliforniassDreamers FamilyJun 10, 2024
Final Answer :
B
Explanation :
Display rules are the social and cultural norms that dictate which emotions are appropriate to show in a given situation. These rules guide individuals on how to express emotions publicly.
Learning Objectives
- Understand the role and types of display rules in organizational behavior.