Discuss the role of case managers in case management tasks with an example.​

Answers may vary. Case managers are fundamental to the case management tasks. Whether your title in an organization is case manager, plan coordinator, or care coordinator, you are the human interaction between clients and various systems. You may work as part of a team in some settings; in others, you may be solely responsible for providing case management services. The type of setting will also determine whether your involvement as a case manager is brief or time limited, targeted, ongoing, or open-ended.
In practice, your role and your responsibilities relative to the phases and tasks can be as varied as the settings in which you are employed. For example, with a patient due to be discharged from a hospital, your contact with the client would most likely occur at the assessment phase and proceed forward from this point.
​The phases of case management and the point of contact notwithstanding, and irrespective of your case
manager role, it is important to keep in mind that case management begins with an assessed need rather than a service. No two clients will have or express needs, problems, or goal preferences in the same way. For this reason, the implemented case or care plan is tailored to the unique needs of the people involved.