Asked by jason rivera on Jul 26, 2024
Verified
Drawing on Hackman's authority matrix,quality circles were usually ___ teams.
A) manager-led
B) self-managing
C) self-designing
D) self-governing
Hackman's Authority Matrix
A framework developed by J. Richard Hackman to describe the distribution of decision-making authority within teams or organizations.
Quality Circles
Small groups of employees who meet regularly to discuss and solve problems related to work quality and efficiency.
- Understand the principles of self-directed team functioning and autonomy within Hackman's theoretical framework.
Verified Answer
ZK
Zybrea KnightAug 01, 2024
Final Answer :
B
Explanation :
Quality circles are typically self-managing teams, as they are designed to empower the front-line employees to be directly involved in identifying and solving problems related to quality and productivity. Hackman's authority matrix emphasizes the importance of empowering teams to have autonomy and control over their work processes in order to improve performance and job satisfaction. Therefore, self-managing teams are the most appropriate option for quality circles.
Learning Objectives
- Understand the principles of self-directed team functioning and autonomy within Hackman's theoretical framework.