Asked by Ranjani Ramaswamy on Jun 27, 2024
Verified
During a negotiation,listen to the other person.If you hear or feel they are becoming defensive,you should realize that this is not unusual.It happens when
A) there are negotiations.
B) both of you are trying to avoid personal issues.
C) the other person realizes you are in a hurry to finish.
D) the other person feels she or he is not being respected or recognized.
Defensive
A state or behavior in which an individual reacts protectively to perceived criticism or threats to their self-esteem or ego, often hindering open communication.
Respected
Being accorded honor or esteem; held in high regard.
Recognized
Acknowledged or identified as having value, significance, or as meeting certain standards.
- Examine the function of communication and perspectives in the resolution of disputes.
Verified Answer
LB
lethy booshJun 29, 2024
Final Answer :
D
Explanation :
When the other person becomes defensive during a negotiation, it usually indicates that they feel they are not being respected or recognized. It is important to acknowledge their concerns and address them in order to move forward with the negotiation. Ignoring or dismissing their defensiveness can cause the conversation to derail.
Learning Objectives
- Examine the function of communication and perspectives in the resolution of disputes.
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