Asked by Micah Bagara on Jun 30, 2024
Verified
Edwin is a team leader at a direct mail advertising company. He was asked to write a progress report on a client's most recent campaign. Although Edwin did not deliver all of the mailers on time, he was able to communicate this to his boss using positive emphasis. Which of the following did Edwin most likely say to his boss?
A) I worked very hard but failed to deliver the mailers on time.
B) It is unfortunate that I did not complete the deliveries by the client's specified date.
C) My inability to complete the deliveries on time may create backlogs in the campaign.
D) I have completed more than half of the deliveries and will complete the rest by the end of the week.
E) I apologize for not delivering the mailers on time; I hope to be able to send the rest by the end of the week.
Positive Emphasis
The strategy of framing communication or information in a positive light to encourage a favorable response or perception.
Deliveries
Deliveries refer to the process of transporting goods from one location to another, often involving a transfer from seller to buyer or from a storage facility to the end user.
- Utilize methods of positive emphasis for a more favorable presentation of information.
Verified Answer
ZK
Zybrea KnightJul 04, 2024
Final Answer :
D
Explanation :
Option D focuses on the progress made and provides a clear plan for completing the task, which is a positive way to communicate about a setback.
Learning Objectives
- Utilize methods of positive emphasis for a more favorable presentation of information.