Employees who add value to a firm simply because of what they know are called _____.

A) knowledge workers
B) free riders
C) expatriates
D) blue-collar workers

Knowledge Workers

Employees who primarily work with information or generate knowledge, often requiring a high level of education and expertise.

Add Value

The process of enhancing a product or service to make it more appealing to customers.

Blue-Collar

Refers to working-class individuals who perform manual labor, often in industries that involve physical work, such as construction or manufacturing.