Asked by Lizzie Stanz on Jul 04, 2024
Verified
Explain which situations are best for written communication and which for oral communication, and why each is best for those situations.
Written Communication
The process of conveying messages or information through written symbols, either printed or electronic.
Oral Communication
Communicating thoughts or information by speaking.
Situations
Refers to a set of conditions or circumstances at a given time.
- Determine suitable methods of communication (verbal or written) for different scenarios within an organization.
Verified Answer
JN
johnny nguyenJul 10, 2024
Final Answer :
A written message makes it easier to do the following:
Present extensive or complex data.
Present many specific details.
Minimize undesirable emotions.
Track details and agreements.
Oral messages make it easier to do the following:
Use emotion to help persuade the audience.
Focus the audience's attention on specific points.
Resolve conflicts and build consensus.
Modify plans.
Get immediate action or response.
Present extensive or complex data.
Present many specific details.
Minimize undesirable emotions.
Track details and agreements.
Oral messages make it easier to do the following:
Use emotion to help persuade the audience.
Focus the audience's attention on specific points.
Resolve conflicts and build consensus.
Modify plans.
Get immediate action or response.
Learning Objectives
- Determine suitable methods of communication (verbal or written) for different scenarios within an organization.
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