For everyday disputes between two employees, managers should use ______ as a third-party intervention.

A) inquisition
B) mediation
C) arbitration
D) retaliation
E) negotiation

Mediation is a process where a neutral third party helps two disputing parties to reach a mutually satisfying agreement. This is a good choice for everyday disputes between two employees as it allows them to resolve their differences in a calm and respectful manner without involving a more formal or confrontational process such as arbitration or retaliation. Mediation can also help to preserve the working relationship between the two employees and may prevent the dispute from escalating further.