Asked by Cassi Crews on Apr 24, 2024
Verified
Highly customer-oriented salespeople engage in which behavior?
A) They avoid actions that sacrifice customer interest for the sake of short-term benefit to the company.
B) They strive to see things from their own company's perspective in order to boost sales.
C) They focus on short-term sales rather than long-term relationships.
D) They understand that the impact of a lost deal is greater than the impact of a customer making a bad buying decision.
E) They focus on the quantity of customer sales rather than the quality of customer relationships.
Customer-Oriented
This concept involves prioritizing customer needs and satisfaction in all aspects of a company’s operations and decision-making processes.
- Pinpoint efficient methods for creating a strong connection with customers.
- Comprehend the essential role of customer needs in securing long-lasting achievements in professional sales.
Verified Answer
XC
X-ISABELLA CAPUTI PINTO6 days ago
Final Answer :
A
Explanation :
Highly customer-oriented salespeople prioritize the interests of the customer over short-term benefits to the company, ensuring actions are taken that benefit the customer, even if it might not immediately benefit the company.
Learning Objectives
- Pinpoint efficient methods for creating a strong connection with customers.
- Comprehend the essential role of customer needs in securing long-lasting achievements in professional sales.
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