Asked by MZWANDILE DLAMINI on Sep 27, 2024
Homewood Suites lets every employee from housekeeper to manager resolve a guest's problem without seeking approval. This is a good example of empowerment.
Empowerment
The process of enabling or authorizing individuals to think, behave, take action, and control work and decision-making in autonomous ways.
- Understand the concept and applications of empowerment in organizational settings.
Learning Objectives
- Understand the concept and applications of empowerment in organizational settings.