How can you determine the level of detail needed in an internal message?

A) By forecasting the audience's probable reaction
B) By timing your message effectively
C) By determining audience composition
D) By limiting size and geographic distribution of the audience
E) By understanding audience preferences and expectations

Understanding the audience preferences and expectations is the best way to determine the level of detail required in an internal message. By knowing their preferences and level of understanding, it becomes easier to tailor the message to achieve the desired result with the least possible resistance. Other factors listed may also contribute, but they do not provide as thorough and accurate an analysis as understanding audience preferences and expectations.