Asked by Kevin Simpson on May 22, 2024
Verified
How does listening to managers enable employees to improve their relationships with the managers? What does effective listening between an employee and their manager look like?
Effective Listening
A communication skill that involves actively focusing on and understanding the speaker's message, demonstrating attention and empathy.
Listening to Managers
The act of actively paying attention to information or instructions given by managerial personnel.
- Recognize the link between proficient listening and the effectiveness of management or supervision.
Verified Answer
KO
Kezia OctoberMay 25, 2024
Final Answer :
Listening helps employees to understand expectations and frames of reference.Effective listening includes giving indications that listening is occurring (e.g. ,eye contact,nonverbal cues,relaxed posture,positive gestures and sounds).Listen to your managers and their instructions for both content and tone,and ask open-ended questions to gain understanding.Use that knowledge to guide general interactions with your managers (e.g. ,how to convey bad news,useful jargon,feedback to confirm listening).Be wary of giving advice;instead,serve as a sounding board.Build off of your manager's ideas,piggybacking your own ideas.Know how to praise appropriately (e.g. ,with tact and subtlety).Do not criticize managers behind their backs.
Learning Objectives
- Recognize the link between proficient listening and the effectiveness of management or supervision.
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