Asked by JIAYE ZHENG on Sep 25, 2024
Verified
How should routine replies and positive replies close?
A) With a sincere apology for the trouble caused
B) With an expression of appreciation or goodwill
C) With a detailed explanation of the request
D) With a mention of the consequences of non-compliance
E) With information about the negative aspects of the request, if any
Positive Replies
Responses that affirm or support the message, question, or request being addressed.
Routine Replies
Responses that are regularly given in similar situations, often standardized.
- Absorb the strategies for composing routine communications, highlighting the commencement, the substantive part, and terminations to align with their designated outcomes.
- Appreciate the role of goodwill messages in professional settings.
Verified Answer
DC
Devany Crowell1 day ago
Final Answer :
B
Explanation :
B)Your message is more likely to succeed if it leaves your readers with the feeling that you have their best interests in mind. You can accomplish this by highlighting a benefit to the audience or by expressing appreciation or goodwill.
Learning Objectives
- Absorb the strategies for composing routine communications, highlighting the commencement, the substantive part, and terminations to align with their designated outcomes.
- Appreciate the role of goodwill messages in professional settings.
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