Asked by damian sanchez on Jun 23, 2024

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Identify the four costs of quality. Which one is hardest to evaluate? Explain.

Costs of Quality

The expenses associated with preventing, detecting, and correcting defective work, categorised into prevention costs, appraisal costs, and failure costs.

  • Differentiate among various quality-related costs and outline approaches for their management.
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Richard NhlemaJun 25, 2024
Final Answer :
The four costs are internal, external, prevention, and appraisal. The hardest to estimate are external costs, or costs that occur after delivery of defective part or services. These costs are very hard to quantify.