Asked by damian sanchez on Jun 23, 2024
Verified
Identify the four costs of quality. Which one is hardest to evaluate? Explain.
Costs of Quality
The expenses associated with preventing, detecting, and correcting defective work, categorised into prevention costs, appraisal costs, and failure costs.
- Differentiate among various quality-related costs and outline approaches for their management.
Verified Answer
RN
Richard NhlemaJun 25, 2024
Final Answer :
The four costs are internal, external, prevention, and appraisal. The hardest to estimate are external costs, or costs that occur after delivery of defective part or services. These costs are very hard to quantify.
Learning Objectives
- Differentiate among various quality-related costs and outline approaches for their management.
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