Asked by Kundan Singh on Sep 25, 2024
If follow up action is needed in response to a routine message,identify who will do what and when in the body of the message.
Follow Up Action
The steps taken after an initial event or action to ensure completion or to further a goal.
Routine Message
Communication that conveys regular, everyday information or procedures within an organization, not requiring special attention.
- Understand the purpose and elements of routine business communication.
- Learn how to structure routine messages, including openings, body, and closings to align with their purposes.
Learning Objectives
- Understand the purpose and elements of routine business communication.
- Learn how to structure routine messages, including openings, body, and closings to align with their purposes.