Asked by Keondra Rouse on Apr 26, 2024
Verified
If your message may create a hostile reaction, you should use the indirect strategy.
Indirect Strategy
A communication tactic wherein the main point or objective is introduced after the provision of background information or arguments, often utilized to prepare the audience for the message.
Hostile Reaction
A negative response or opposition encountered usually as a result of an action taken or a proposal made.
- Understand the apt application of direct and indirect strategies for the delivery of refusals and the sharing of bad news.
Verified Answer
EW
Elizabeth WilhelmsonApr 28, 2024
Final Answer :
True
Explanation :
Using the indirect strategy allows the recipient to gradually understand the message, potentially reducing the immediacy of a hostile reaction by providing context and rationale before presenting the potentially upsetting news or request.
Learning Objectives
- Understand the apt application of direct and indirect strategies for the delivery of refusals and the sharing of bad news.
Related questions
To Soften Bad News, Many Business Writers Choose to Use ...
Discuss the Different Techniques You Can Use to Subordinate the ...
When You Use the Indirect Strategy to Deliver Bad News ...
Which of the Following Bad-News Messages Should Be Organized Using ...
When Delivering Negative News Using the Direct Approach,how Should the ...