Asked by Louis Padilla on May 19, 2024

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In a negative message using the indirect approach, the buffer in the opening is immediately followed by a(n) ________.

A) clear statement of the bad news
B) explanation for the news
C) neutral statement unrelated to the purpose of the message
D) positive statement, expressing genuine optimism for the future

Indirect Approach

The indirect approach involves presenting background and supportive information before revealing the main message or conclusion, often used in sensitive or controversial contexts.

Buffer

A temporary storage area used to manage data transfer between devices or processes that operate at different speeds or with different priorities.

Explanation

A statement or account that makes something clear by describing it in more detail or revealing relevant facts.

  • Discern effective approaches for prefacing negative news messages, including appropriate buffers and opening line techniques.
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Verified Answer

AU
Andrea UreñaMay 23, 2024
Final Answer :
B
Explanation :
In the indirect approach for delivering a negative message, the buffer is followed by an explanation for the news. This helps to prepare the reader for the bad news by providing context and reasoning before the actual negative information is presented.