Asked by Louis Padilla on May 19, 2024
Verified
In a negative message using the indirect approach, the buffer in the opening is immediately followed by a(n) ________.
A) clear statement of the bad news
B) explanation for the news
C) neutral statement unrelated to the purpose of the message
D) positive statement, expressing genuine optimism for the future
Indirect Approach
The indirect approach involves presenting background and supportive information before revealing the main message or conclusion, often used in sensitive or controversial contexts.
Buffer
A temporary storage area used to manage data transfer between devices or processes that operate at different speeds or with different priorities.
Explanation
A statement or account that makes something clear by describing it in more detail or revealing relevant facts.
- Discern effective approaches for prefacing negative news messages, including appropriate buffers and opening line techniques.
Verified Answer
Learning Objectives
- Discern effective approaches for prefacing negative news messages, including appropriate buffers and opening line techniques.
Related questions
Dana, HR Manager at a Small Company, Must Communicate to ...
Which of the Following Would Be an Effective Way to ...
Which of the Following Is the Most Important Part of ...
Porter Grace, RN, Is Declining an Invitation to Speak About ...
As a Human Resources Representative, Laura Must Inform Matt That ...