Asked by Austin Vaughn on Apr 25, 2024
Verified
In an indirect claim message, one's final words should not indicate that one is trying to maintain a positive relationship.
Indirect Claim Message
An indirect claim message is a communication method where the writer first presents reason and explanation before stating a complaint or request, aiming to minimize potential conflict or opposition.
Positive Relationship
A connection or interaction characterized by mutual respect, cooperation, and beneficial outcomes for all involved parties.
- Comprehend the necessity of maintaining positive relationships even when delivering negative news.
Verified Answer
BG
Betita Guzman7 days ago
Final Answer :
False
Explanation :
In an indirect claim message, it is important to maintain a positive relationship with the recipient. Therefore, one's final words should indicate one's willingness to continue the relationship and express gratitude for their cooperation.
Learning Objectives
- Comprehend the necessity of maintaining positive relationships even when delivering negative news.
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