_____ in organizations is the process of guiding and directing the behavior of people in the work environment.

A) Job analysis
B) Insourcing
C) Vertical integration
D) Leadership

Job Analysis

The process of studying and collecting information about the duties, responsibilities, necessary skills, outcomes, and work environment of a particular job.

Vertical Integration

A company's expansion by moving along its supply chain to control both production and distribution elements.

Leadership

The action of leading a group of people or an organization, or the ability to do this through vision, influence, and facilitating progress.