Asked by Facienne Guerlanda on Jun 17, 2024
Verified
In the body of your routine message making claims or requesting actions, you should ________.
A) clearly express your anger and frustration
B) warn the reader of the consequences of inaction
C) apologize for the inconvenience caused
D) give a complete and specific explanation of the details
Routine Message
Standard or everyday communications that convey regular or repetitive information within an organizational context.
Complete Explanation
Providing thorough and detailed information covering all aspects of a topic, leaving no part misunderstood.
Claims
Assertions or demands for something as due, typically in the context of insurance or legal disputes.
- Identify the importance of providing clear, complete, and specific explanations in business communication.
Verified Answer
PD
Paulette DuraznoJun 20, 2024
Final Answer :
D
Explanation :
Giving a complete and specific explanation of the details is crucial in a routine message making claims or requesting actions. This helps to ensure that the reader understands the situation fully and can take appropriate action. It also shows that the sender has put effort into making the message clear and informative. Options A, B, and C may not be necessary or appropriate depending on the situation, and could potentially harm the relationship between the sender and the recipient.
Learning Objectives
- Identify the importance of providing clear, complete, and specific explanations in business communication.
Related questions
Zack's Dishwasher Has Broken Down Several Times Since He Bought ...
Which of the Following Is True of Concise Messages ...
_____ Are Overused Expressions That Can Cause Their Users to ...
To Create an Effective Message, Your Choice of Words Needs ...
Using Simple Words That Carry the Intended Meaning Without Offending ...