In the chapter opening vignette "Managing Human Resources at the United States Postal Service", the success of the USPS's approach to performance-based pay is due to:

A) the support it has from top-level managers
B) the use of clear and specific performance targets
C) rewards that are clearly linked to performance
D) pay consequences that are large enough to make a difference to employees
E) all of the above

Performance-Based Pay

A compensation strategy where employees' pay is based on their performance, often measured by predetermined goals or benchmarks.

USPS

The United States Postal Service, an independent agency of the federal government responsible for providing postal service in the United States.

Top-Level Managers

Executives responsible for overseeing the strategic direction and decision-making of an entire organization, ensuring its long-term success and growth.