In which of the following stages are clients aware that a problem exists, but have ambivalence to change?

A) Level 1
B) Level 2
C) Level 3
D) Action
E) Maintenance

Ambivalence

Mixed feelings or contradictory attitudes towards an object, person, or action, making decision-making difficult.

Change

The process of becoming different, often implying an evolution or transformation in characteristics, conditions, or behaviors.

Problem

A situation, question, or issue that presents difficulty, uncertainty, or challenge, which requires a solution or response.