Interpreting, applying and resolving conflicts that arise under a union contract is called:

A) Contract negotiations
B) Past practice
C) Mediation
D) Contract administration

Contract Administration

The management of contracts made with customers, vendors, partners, or employees, focusing on ensuring compliance with terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation.

Mediation

A form of alternative dispute resolution where a neutral third party helps the disputing parties find a mutually acceptable solution.