___________is the encouraging or discouraging information that people receive and remember which shapes their confidence.

A) Social discourse
B) Conversational efficacy
C) Conversational discourse
D) Social persuasion

Social persuasion is the process through which people receive encouraging or discouraging feedback that influences their confidence levels. This concept is often discussed in the context of self-efficacy and motivation, where the encouragement or discouragement from others can significantly impact an individual's belief in their own abilities.