Asked by Meagan Bowman on Jul 13, 2024
Verified
Jiao is the assistant manager in a bank. She notices that few of her team members have become very complacent and they no longer follow quality control procedures. However, Jiao ignores this information and does not take any action to rectify this threat to performance. Usually, she passively gathers information and is unwilling to deal with problems. In this scenario, Jiao can be regarded as a ___.
A) problem defender
B) problem avoider
C) problem claimer
D) problem seeker
E) problem solver
Problem Avoider
An individual who tends to ignore or evade situations that appear to be problematic or challenging.
Quality Control
A series of activities and procedures intended to ensure that products or services meet specified requirements and are dependable.
Performance Threat
Performance Threat refers to the potential risk or perceived danger of failing to meet performance standards, which can negatively impact an individual's motivation and productivity.
- Identify the characteristics of managerial behavior in dealing with problems, focusing on their tendencies to seek, solve, or avoid issues.
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Learning Objectives
- Identify the characteristics of managerial behavior in dealing with problems, focusing on their tendencies to seek, solve, or avoid issues.
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