Joe Sloan has a reputation for being a poor performer who often shirks his responsibilities onto other employees. Joe has filed a complaint against his immediate supervisor, claiming that she did not following the union contract rules when she discharged him for insubordination. Even though Joe's union representative knows Joe is a poor performer and would prefer to see him dismissed, he is obligated by law to fairly represent him in the grievance process.

Grievance Process

A formal mechanism through which employees can raise concerns, complaints, or disputes to be addressed by management according to specific procedures.

Poor Performer

A term used to describe an employee who consistently fails to meet the performance standards set by their employer.

Union Representative

A person elected or appointed to represent and defend the interests of union members in their workplace, including in negotiations and grievances.