Asked by Yadira Arias Rodriguz on Sep 25, 2024
Juan, the owner of a tax-preparation service, displays good emotional intelligence when he ________.
A) accurately perceives the emotions of his employees
B) has positive thoughts about the future of the tax-preparation industry
C) worries about his business being replaced by tax-preparation software
D) instructs his employees to forget about their feelings on the job
Emotional Intelligence
The ability to recognize, understand, manage, and use one's own emotions positively to communicate effectively, empathize with others, overcome challenges, and defuse conflict.
Tax-Preparation Service
A professional service that assists individuals or businesses in preparing and filing income tax returns.
- Master the understanding of emotional intelligence and its significance in the context of employment scenarios.
- Understand the importance of self-management and integrity in professional development.
Learning Objectives
- Master the understanding of emotional intelligence and its significance in the context of employment scenarios.
- Understand the importance of self-management and integrity in professional development.