Linh was hired as a teller in a bank and as a new employee is required to work in different positions in the customer service department in order to gain exposure to a variety of tasks and to learn multiple jobs. This type of training is known as ___.

A) off-the-job-training
B) modelling
C) job rotation
D) coaching
E) management development

Job Rotation

A workplace strategy where employees rotate between jobs at the same business to gain experience and skills across different roles.

Customer Service

The assistance and advice provided by a company to those people who buy or use its products or services.

Positions

The roles or designations within an organization or structure, defining responsibilities and authority.