Asked by Bohdan Simakov on Jul 16, 2024
Verified
Lynette received unsatisfactory service at a recent business dinner. In her persuasive claim message to the restaurant manager, she should enclose a copy of her restaurant receipt.
Restaurant Receipt
A restaurant receipt is a printed or electronic statement provided to customers detailing the items purchased, their prices, taxes, and total amount paid after dining.
Unsatisfactory Service
A situation where the quality or extent of service provided falls below acceptable standards or fails to meet expectations.
Persuasive Claim
A statement designed to convince or influence the audience to adopt a particular belief or take a specific action.
- Understand the organization and approaches for composing forceful claim and grievance texts.
- Comprehend the function of emotion and logic in influencing business communications.
Verified Answer
Learning Objectives
- Understand the organization and approaches for composing forceful claim and grievance texts.
- Comprehend the function of emotion and logic in influencing business communications.
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