Asked by Darion Anderson on Sep 25, 2024
Verified
Marge has an open-door policy which allows employees to bring a complaint to her without checking with their manager first. This is an example of ________ communication.
A) downward
B) upward
C) problem
D) haphazard
Open-door Policy
A management practice whereby employees are encouraged to communicate openly with their superiors or managers.
Upward Communication
Communication that flows from the lower levels of a hierarchy to the upper levels, often involving feedback or reports.
- Discern the features and positive outcomes of upward, downward, horizontal, and diagonal communication in an organizational framework.
- Acknowledge the role of open-door policies in facilitating upward communication and addressing employee concerns.
Verified Answer
SS
sanampreet sethi1 day ago
Final Answer :
B
Explanation :
Marge's open-door policy allows for upward communication, as employees are able to bring their concerns directly to her without having to go through their manager first. This allows for a more open and transparent communication channel within the organization.
Learning Objectives
- Discern the features and positive outcomes of upward, downward, horizontal, and diagonal communication in an organizational framework.
- Acknowledge the role of open-door policies in facilitating upward communication and addressing employee concerns.
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