___ occurs when members of support group become more hopeful after hearing long-time members tell inspirational stories of how they overcame their problems.

A) Downward social comparison
B) Upward social comparison
C) Installation of universality
D) Reverse self-disclosure
E) Evaluative readjustment

Downward Social Comparison

The process of comparing oneself to others who are perceived as worse off or inferior in order to feel better about one's own situation.

Upward Social Comparison

A process in which individuals compare themselves to others who are perceived as better or superior in some way, often affecting self-esteem and motivation.

Universality

The quality of being true or applicable in all situations, cultures, or cases.