On weekends, Yannis often finds himself thinking about his customers and their problems. Sometimes Yannis will figure out a potential solution and e-mail or call his customer. What personal trait does Yannis have that is important to sales success?

Question

Shakirat Majekodunmi · Accepted Answer

Final Answer : Yannis is demonstrating empathy: concern about his customers and their problems.

On weekends, Yannis often finds himself thinking about his customers and their problems. Sometimes Yannis will figure out a potential solution and e-mail or call his customer. What personal trait does Yannis have that is important to sales success?

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