Asked by Tsholofelo Maake on Sep 25, 2024
One way to minimize negative comments on social media is to do what?
A) Allow users to post comments on the company's Facebook page
B) Engage with stakeholders as a long-term strategy
C) Respond promptly to all negative comments, whenever possible
D) Allow users to start online discussions on company sponsors sites
E) Ignore negative comments and only engage with stakeholder comments that are positive
Negative Comments
Remarks that express criticism, disapproval, or a pessimistic viewpoint about something or someone.
Long-term Strategy
Planning focused on achieving goals and objectives over an extended period of time.
Stakeholders
Individuals or groups interested in or affected by the outcome of a project, decision, or policy.
- Determine the most effective methods for managing adverse remarks on social media channels.
- Recognize the role of stakeholder engagement in managing social media challenges.
Learning Objectives
- Determine the most effective methods for managing adverse remarks on social media channels.
- Recognize the role of stakeholder engagement in managing social media challenges.
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