Asked by Bailey Hasler on Jun 25, 2024
Verified
Pearle runs her small business with an iron fist. She feels that her employees should know on a regular basis how they are doing with regard to their performance and with reaching the strategies and goals that she has laid out. Although it sounds like a tough work environment, her employees are happy because they have a high sense of involvement and security. What flow of communication direction does Pearle's business have?
A) lateral
B) horizontal
C) downward
D) upward
Downward
Refers to communications or relationships that move from higher levels of hierarchy to lower levels within an organizational structure.
Communication Direction
The pathway communication follows within an organization, which can be upward, downward, or lateral.
- Recognize the various flows of communication within organizations.
Verified Answer
VB
Virgilia BeemanJun 29, 2024
Final Answer :
C
Explanation :
Pearle's approach to communication, where she provides regular feedback on performance and goals, is indicative of downward communication. This is where information flows from higher levels of an organization's hierarchy to lower levels, typically involving directives, performance feedback, and goal setting.
Learning Objectives
- Recognize the various flows of communication within organizations.
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