Asked by Brittney Kersey on Apr 26, 2024
Verified
Performing warranty work
A)Prevention cost
B)Appraisal cost
C)Internal failure cost
D)External failure cost
External Failure Cost
Costs incurred when products or services fail to meet quality standards after being delivered to the customer, including returns, repairs, and lost sales.
- Absorb the influence that cost classifications of quality have on operational efficiency.
Verified Answer
AV
Learning Objectives
- Absorb the influence that cost classifications of quality have on operational efficiency.