Asked by Terry Valentine on Jun 11, 2024
Verified
Positive and informative messages should emphasize benefits when
A) presenting factual information only.
B) presenting benefits that may not be obvious.
C) the benefits make the audience seem selfish.
D) the audience's attitude toward the information is unimportant.
E) the audience probably already knows the benefits.
Positive Messages
Communications that convey good news, affirmative decisions, or positive information, often to build goodwill.
Informative Messages
Messages designed to provide data, facts, or knowledge in a clear and understandable manner.
Audience Attitude
The collective feelings or opinions of listeners or viewers towards a particular subject or presentation.
- Differentiate between positive and informative messages and their respective strategic roles in business communication.
Verified Answer
Learning Objectives
- Differentiate between positive and informative messages and their respective strategic roles in business communication.
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